This Privacy Policy outlines how Grid Signal Canada ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our analytical platform focused on institutional reference systems for high-voltage transmission structures and provincial power-sharing protocols.
We collect information you provide directly, such as your name, email address, and professional affiliation when you contact our editorial office or subscribe to analytical reports. We also automatically collect technical data like your IP address, browser type, and usage patterns on our platform.
Your information is used to provide, maintain, and improve our analytical services; to communicate with you about grid stability frameworks and load-balancing models; to respond to your inquiries; and to ensure the security and integrity of our platform.
We do not sell your personal data. We may share information with trusted service providers who assist in platform operations, strictly under confidentiality agreements. We may also disclose information if required by law or to protect the rights and safety of Grid Signal Canada and its users.
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, consistent with the critical nature of the structural logic data we document.
You have the right to access, correct, or request deletion of your personal information. You may opt-out of non-essential communications. To exercise these rights, please contact our editorial office at editorial@gridsignal.ca.
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised effective date.
Our technical support team is available to assist with inquiries related to grid reference systems, transmission indicators, and coordination protocols. For immediate assistance, use the contact methods below. For analytical content, visit our blog.